Smitech is a leading IT company in Singapore. It strongly focuses on innovation and technology and has been involved in developing blockchain technology since 2016. Smitech has launched several blockchain-based products and services and has partnered with several companies to explore the use of blockchain in various industries.
Before incorporating Cryotos CMMS, Smitech relied on manual processes to handle PM work. Maintenance tasks were documented on hard copies and compiled for submission to the client at the end of the PM servicing period. This approach proved time-consuming, error-prone and created difficulties in managing and analyzing maintenance data.
After adopting Cryotos CMMS, Smitech digitized all PM and breakdown maintenance (BM) work. This shift to a digital platform provided numerous benefits, including improved efficiency, accuracy, and accessibility of maintenance data.
Smitech faced a significant challenge in gathering essential data from various project departments, including workflows, locations, assets, and personnel. This diverse range of data required streamlined collection processes to ensure effective maintenance management.
The company embraced a digital approach facilitated by Cryotos CMMS to tackle the challenge. They developed comprehensive checklists tailored to maintenance procedures and digitized asset and location information. These measures aimed to simplify data collection, enhance organization, and expedite data retrieval for improved maintenance management.
By transitioning to a digital format with Cryotos CMMS, Smitech achieved remarkable improvements in data organization, accessibility, and resource utilization. The key elements of their solution included:
Digital Workflows: All PM and BM tasks were assigned, tracked, and completed digitally using Cryotos CMMS; This streamlined the entire maintenance process, fostering better coordination and ensuring accountability within the maintenance team.
Comprehensive Checklists: The company meticulously crafted detailed checklists within Cryotos CMMS to standardize maintenance procedures. These checklists enabled consistent and accurate completion of maintenance tasks, resulting in higher quality work and reduced errors.
Communication and Collaboration: The platform provided a centralized communication hub, replacing the reliance on emails and calls for status updates and information sharing. This streamlined communication among stakeholders and improved coordination.
Digitized Asset and Location Information: Smitech established a centralized database within Cryotos CMMS by digitizing asset and location information. This empowered maintenance personnel to swiftly locate assets, access equipment specifications, and review maintenance history, leading to faster troubleshooting and informed decision-making.
Although Smitech did not have specific Key Performance Indicators (KPIs), they leveraged the Business Intelligence (BI) Dashboard provided by Cryotos CMMS. The BI Dashboard offered valuable insights into tracking the Service Level Agreement (SLA) response time for work orders. By monitoring the percentage of work orders completed within allocated timings, based on their priority, the company gained visibility into the efficiency and effectiveness of its maintenance operations.
By embracing Cryotos CMMS, Smitech underwent a remarkable transformation in its maintenance management process. Adopting a digital approach, complemented by comprehensive checklists and digitized asset/location information, revolutionized their workflows. Cryotos CMMS enabled efficient data organization, easy accessibility, and effective resource management. The company gained valuable insights into SLA compliance through the BI Dashboard, further improving maintenance performance. Overall, Cryotos CMMS empowered the company to achieve enhanced operational efficiency, reduced downtime, and elevated maintenance outcomes.
I recently purchased Cryotos CMMS Software for asset management needs at my organization and after a few months of testing and monitoring, I'm incredibly pleased with the results. The software is user friendly, accessible and the design is very intuitive. It covers all the aspects of managing maintenance and repair, starting from preventive maintenance and standardizing operation cycles, to scheduling and streamlining workflows. I am highly satisfied with the performance and the range of features offered by Cryotos. Highly recommendable!
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Since we've started using Cryotos, our team has been able to stay on top of all the various SOPs. Checklists and safety procedures are now easily accessible to everyone, and we can quickly reference them whenever we need to. The software has definitely helped to improve our team's communication and efficiency. Plus, the fact that it's cloud-based means we can access it from anywhere, which is a big plus. It has been a great help in keeping everyone on the same page and up to date with the latest procedures.
I am using this application right now for my service team, very good, user friendly, have lot of customisation in workflow and service reports. the team supported for initial implementation, They have good support team. Myself fully recommended this application.
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