Tailored Notifications: Cryotos enables end-users to create and customize email templates for different notification scenarios. Whether it's a work request raised by a client using a public QR code or a maintenance team reporting a breakdown, admins have full control over the content displayed to the requester or technician.
Field Selection: Choose which fields to include in the email template, providing relevant and concise information to the recipients. This customization ensures that all necessary details are communicated effectively.
Template Association: Once defined, templates can be associated with any workflow-based process. Configure templates to be sent to approvers for work, to security team heads for PTW (Permit to Work) approval, and more. This flexibility ensures that communication aligns with your specific operational needs.
Dynamic Usage: Adapt templates for various purposes, such as sending work order reports as PDFs. Cryotos supports customization of PDF generation, allowing end-users to define what information is included in these attachments.
Versatile Communication Channel: Recognizing the widespread use of WhatsApp, Cryotos introduced the WhatsApp Builder to ease communication for notifications, work reminders, and monitoring. This addition expands how teams can stay informed and connected.
Customizable Content: Define what information each person involved in the work should view. Customize messages to the person who raised the work order, technicians addressing the issue or other stakeholders, ensuring clarity and relevance in communication.
Targeted Delivery: Specify how notifications should be delivered to the right person. Customize the content based on the recipient's role and involvement in the workflow, ensuring that everyone receives the information they need.
Enhanced Coordination: By tailoring notifications, Cryotos CMMS helps improve coordination among team members, facilitating smoother workflows and quicker response times.
Personalized Communication: Create tailored templates that reflect your organization's communication style and requirements. This personalization enhances the clarity and effectiveness of notifications.
Flexible Templates: Adjust templates for different workflows and scenarios, providing relevant information to various stakeholders.
Streamlined Notification Process: Customizable templates save time by automating the notification process. Users can focus on tasks without manually drafting messages for each scenario.
Accurate Information Delivery: Ensure that the right information reaches the right people, reducing the chances of miscommunication and errors.
Relevant Content: Tailor the content of notifications to make them more relevant and engaging for recipients. This relevance helps capture attention and ensure the messages are read and acted upon.
Multi-Channel Communication: Use email and WhatsApp to reach users through their preferred communication channels, enhancing engagement and responsiveness.
Versatile Capabilities: The ability to customize notification templates and integrate them into workflows provides a significant advantage over competitor products. This versatility attracts many customers, from large industries to small startups.
User Satisfaction: Customizable notifications improve user satisfaction by providing clear, relevant, and timely information, contributing to a better overall user experience.
Scenario: A client raises a work request using a public QR code.
Solution: Use the Email Builder to create a template that acknowledges the request and provides detailed information to the client about the next steps and assigned technician.
Scenario: A maintenance team reports a breakdown.
Solution: Customize a WhatsApp message template to notify the maintenance manager and relevant technicians, including details of the breakdown and immediate actions required.
Scenario: A security team head needs to approve a PTW.
Solution: Integrate an email template into the PTW workflow, ensuring that all necessary information is included and sent for approval promptly.
Scenario: Regular maintenance tasks need timely reminders.
Solution: Create WhatsApp templates for scheduled maintenance reminders, ensuring that technicians receive notifications in advance and can prepare accordingly.
Scenario: A client or team member raises a work request using a public QR code or through the maintenance portal.
Usage: The admin uses the Email Builder to create and customize a notification template that acknowledges the request. This email includes details such as the request ID, description of the issue, and the assigned technician. The template ensures that all relevant information is communicated clearly to the requester, improving transparency and trust.
Scenario: A breakdown is reported by the maintenance team.
Usage: The admin uses the WhatsApp Builder to customize a message template that notifies key personnel, such as the maintenance manager and the assigned technician. The message includes critical details like the breakdown's location, the issue's nature, and the immediate actions required. This ensures a quick response and efficient resolution.
Scenario: Regular maintenance tasks need to be performed according to a schedule.
Usage: Using WhatsApp Builder, the admin sets up reminder messages for technicians a day or week in advance. These reminders include details of the tasks to be performed, the location, and any specific instructions. This helps technicians prepare for their tasks and ensures that maintenance activities are carried out on time.
Scenario: A PTW needs approval from the security team or another responsible party.
Usage: The Email Builder is used to create a template that is sent to the relevant approver. The email includes all necessary information for the PTW, such as the type of work, the personnel involved, safety precautions, and the permit duration. This streamlined communication ensures that approvals are granted promptly, preventing delays in critical work.
Scenario: Technicians need to log their daily activities and completed tasks.
Usage: The admin uses the Email Builder to create a template that technicians fill out at the end of each day. This template can include fields for task descriptions, time spent, materials used, and any issues encountered. Once completed, the email is sent to the maintenance supervisor for review, ensuring all activities are documented and monitored.
Scenario: Technicians need to log their daily activities and completed tasks.
Usage: The admin uses the Email Builder to create a template that technicians fill out at the end of each day. This template can include fields for task descriptions, time spent, materials used, and any issues encountered. Once completed, the email is sent to the maintenance supervisor for review, ensuring all activities are documented and monitored.
Scenario: A detailed report must be generated for a completed work order.
Usage: The admin customizes an email template to include a PDF attachment of the work order report. This report can be tailored to include specific details such as the tasks performed, time taken, materials used, and any follow-up actions required. The email is then sent to stakeholders, providing a comprehensive overview of the work completed.
Scenario: High-priority maintenance tasks require approval before proceeding.
Usage: The Email Builder creates a template that sends approval requests to senior management or other decision-makers. The email includes the task details, the urgency, potential impacts, and the proposed actions. This ensures that high-priority tasks are approved quickly, minimizing downtime and maintaining operational efficiency.
I recently purchased Cryotos CMMS Software for asset management needs at my organization and after a few months of testing and monitoring, I'm incredibly pleased with the results. The software is user friendly, accessible and the design is very intuitive. It covers all the aspects of managing maintenance and repair, starting from preventive maintenance and standardizing operation cycles, to scheduling and streamlining workflows. I am highly satisfied with the performance and the range of features offered by Cryotos. Highly recommendable!
Read Review in G2Since we've started using Cryotos, our team has been able to stay on top of all the various SOPs. Checklists and safety procedures are now easily accessible to everyone, and we can quickly reference them whenever we need to. The software has definitely helped to improve our team's communication and efficiency. Plus, the fact that it's cloud-based means we can access it from anywhere, which is a big plus. It has been a great help in keeping everyone on the same page and up to date with the latest procedures.
I am using this application right now for my service team, very good, user friendly, have lot of customisation in workflow and service reports. the team supported for initial implementation, They have good support team. Myself fully recommended this application.
Read Complete Review in G2
