Kim Yew Integrated Pte Ltd, formerly known as Kim Yew Electrical & Sanitary Pte Ltd, was established in 1985 as a sub-contractor specializing in electrical and plumbing works. Throughout its history, the company has experienced growth by leveraging its core strengths. In 1996, it was officially incorporated as a private limited company in Singapore. Today, Kim Yew Integrated has evolved into a reputable provider of integrated facilities management services, offering a wide range of professional solutions, including facilities management, building maintenance, and consultancy services.
Kim Yew Integrated Pte Ltd, formerly known as Kim Yew Electrical & Sanitary Pte Ltd, was established in 1985 as a sub-contractor specializing in electrical and plumbing works. Throughout its history, the company has experienced growth by leveraging its core strengths. In 1996, it was officially incorporated as a private limited company in Singapore. Today, Kim Yew Integrated has evolved into a reputable provider of integrated facilities management services, offering a wide range of professional solutions, including facilities management, building maintenance, and consultancy services.
Before using Cryotos CMMS, Kim Yew relied on manual processes for their PM work. Maintenance tasks were documented on hard copies, which were then compiled and submitted to the client at the end of the PM servicing period. This manual approach was time-consuming, prone to errors, and hindered efficient data management.
After implementing Cryotos CMMS, the company successfully transitioned its PM and BM work to a digital format. This digital approach brought numerous benefits, including improved efficiency, accuracy, and accessibility of maintenance data.
Kim Yew faced the challenge of gathering essential data from various project departments, encompassing workflows, locations, assets, and personnel. It was crucial to streamline this data collection process and ensure it was readily available for effective maintenance management.
The company adopted a digital approach facilitated by Cryotos CMMS to address the challenge. They developed comprehensive checklists to standardize maintenance procedures and digitize asset and location information; This allowed for easier data collection, organization, and retrieval, reducing the time and effort required for maintenance management.
By implementing Cryotos CMMS and transitioning to a digital format, Kim Yew achieved efficient organization and easy accessibility of maintenance data. Key components of the solution included:
Digital Workflows: Maintenance tasks were digitally assigned, tracked, and completed through the CMMS; This streamlined the entire process, enabling better coordination and accountability among the maintenance team.
Comprehensive Checklists: The company developed detailed checklists for PM and BM activities within the CMMS. These checklists ensured that maintenance tasks were performed consistently, reducing errors and improving the overall quality of maintenance work.
Digitized Asset and Location Information: By digitizing asset and location information, the company had a centralized database accessible through Cryotos CMMS; This allowed maintenance personnel to quickly locate assets, access equipment specifications, and view maintenance history, leading to faster troubleshooting and improved decision-making.
Although Kim Yew did not have major Key Performance Indicators (KPIs) in place, they leveraged the BI (Business Intelligence) Dashboard provided by Cryotos CMMS. The BI Dashboard allowed them to track the Service Level Agreement (SLA) response time for work orders. They could monitor what percentage of work orders were completed within the allocated timings, depending on the priority of the work; This provided valuable insights into the efficiency and effectiveness of their maintenance operations.
By embracing Cryotos CMMS, Kim Yew successfully transitioned from manual maintenance management to a streamlined digital process. A digital approach facilitated better data organization, enhanced accessibility, and improved resource utilization. Implementing comprehensive checklists and digitized asset and location information further optimized their maintenance workflows. With the ability to monitor SLA response times through the BI Dashboard, Kim Yew had better visibility into their maintenance performance. Overall, Cryotos CMMS enabled the company to achieve greater operational efficiency, reduced downtime, and improved maintenance outcomes.